When I wrote to you this time last year, I said that ‘to describe the past year as unusual would be an understatement’. I think it would be fair to say the same for 2021 but we are now approaching the festive period with huge enthusiasm if also, perhaps, a little trepidation.
2021 was a year of optimism as we reopened the clubhouses and welcomed you, the members, back to your Club. The unique circumstances of the reopening put our team under huge pressure as they demonstrated ingenuity to adapt to new working practices and strived to match unprecedented demand with limited resources.
They rose to the challenge and whilst I regret that we may not have been able to always satisfy all member requirements, particularly due to the supply chain issues and staff shortages which are afflicting the entire hospitality sector, I can honestly say that they could not have done any more. They have all gone beyond the collective call of duty.
Throughout all this, they have demonstrated the distinguishing features of our Club: quality, friendliness and a commitment to excellence – creating the warm and welcoming environment which is the hallmark of the Club. This is your opportunity to show the staff your appreciation of their hard work.
It is, therefore, my pleasure to invite you to contribute to the Club’s Staff Fund, which will be distributed to all permanent staff apart from senior managers just before Christmas.
There are a number of ways in which you can contribute if you wish to, the simplest of which is to complete this online form in the My Account area of the Club website. Alternatively, please send an email with your name, membership number and the amount you wish to donate to email@example.com or leave cash or a cheque made payable to ‘The Royal Automobile Club’ in the Staff Fund boxes located in the main and sports receptions at both clubhouses.
If you use the online form or send an email, your contribution will be added to your member account and collected in the customary way.
Thank you very much, in advance, for your support. It is my sincerest hope that together we can recognise what the team bring to your Club.